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Privacy Policy

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Effective Date: Wednesday 1st October 2025

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1. Introduction
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Welcome to BCW Instructor Training ("we", "our", or "us"). Your privacy is important to us, and we're committed to handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services. By visiting www.BCWtraining.com, booking lessons, or purchasing digital products, you agree to the practices described in this Privacy Policy.

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2. Who We Are
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3. What Information We Collect
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We collect personal and technical information when you interact with our website or services.

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a. Personal Information​
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You may provide personal information when:

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  • Booking a lesson

  • Purchasing a digital product

  • Submitting an enquiry or contact form

 

This may include:

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  • Name

  • Email address

  • Phone number

  • Payment details (processed securely via third-party provider)

  • Any additional information you choose to share

 
b. Technical Information

 

We may automatically collect information such as:

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  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Referring site

 

This data is collected via cookies and analytics tools to improve your experience and our website performance.

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4. How We Use Your Information
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We use your data to:

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  • Process lesson bookings and payments

  • Deliver digital products

  • Send confirmations, reminders, or updates

  • Respond to enquiries or support requests

  • Improve our website and customer experience

  • Send occasional marketing emails (only if you’ve opted in)

 

We will never sell or rent your personal information to third parties.

 
5. Payments
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We use secure third-party payment processors such as [Stripe] to handle online transactions. We do not store your full payment card details. Please refer to the provider’s privacy policy for more on how they handle your data.

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6. Cookies
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Our website uses cookies to:

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  • Analyse how visitors use our site

  • Improve performance and functionality

  • Remember your preferences

 

You can disable cookies through your browser settings, though this may affect site functionality.

 
7. Third-Party Services
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We may use trusted third-party services to help operate our website and business, including:

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  • Web hosting providers

  • Analytics services (e.g. Google Analytics)

  • Email marketing platforms

  • Payment processors

 

These providers have access only to the information necessary to perform their functions and are required to keep your data secure.

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8. How We Protect Your Data
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We take your privacy seriously and implement appropriate security measures to protect your information from loss, misuse, or unauthorised access.

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9. How Long We Keep Your Data
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We retain your data only as long as necessary for the purposes we collected it, including to meet legal, accounting, or business obligations.

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10. Your Rights (UK GDPR)
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Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Object to certain types of processing

  • Withdraw consent (where processing is based on consent)

 

To exercise any of these rights, please contact us at BCWtraining@outlook.com.

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11. Children’s Privacy
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Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

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12. Changes to This Policy
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We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

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13. Contact Us
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If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

📧 Email: BCWtraining@outlook.com
🌐 Website: www.BCWtraining.com

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